We hope you will never need to return a product but if you are not satisfied with something — you have 30 calendar days to return your package from the date you received it. To be eligible for a refund, your pochade box must be unused and in the same condition that you received it according to our refund policy.
We will do our best to process your exchange or refund request latest within 7 working days. Refunds will be processed by the payment method you used.
To return or exchange your product, just contact us explaining your case.