✈ FREE SHIPPING ON ALL ORDERS INTERNATIONALLY ✈

Shipping & Returns

FREE SHIPPING WORLDWIDE

We currently provide no charge shipping worldwide. Your order will be shipped via Russian Post service within 1-3 business days after payment is received. You will receive a notification email when your order is dispatched with your tracking details. 

We don't offer express shipping services like DHL and FedEx due to their too expensive costs (almost double the price of the product). 



SHIPPING TIME

COVID19: Please be aware that although the delivery situation has normilized ultimately, there may still be delays.

Normally, approximate delivery time (it is just based on our previous experience and is not a guarrantee):

  • United States: 12-30 days.
  • Canada: 12-30 days.
  • United Kingdom: 10-20 days.
  • Ireland: 10-14 days.
  • Netherlands: 12-20 days.
  • Germany: 12-20 days.
  • Rest of Europe: 12-20 days.
If you have any questions or your package is delayed please feel free to contact us.



RETURNS OR EXCHANGES

We hope you never have to return a product, but if you do, please don't worry — we will do everything to resolve the issue the best possible way.

If you are not satisfied with your purchase, you have 30 calendar days to return it from the date you received it. To be eligible for a refund, your pochade box must be unused and in the same condition that you received it. It must be packed the same way you got it.

We will do our best to process your exchange or refund request latest within 7 working days. Refunds will be processed by the payment method you used.

To return or exchange your product, just contact us explaining your case.